Terms & Conditions
PRODUCT RETURNS
CHANGE OF MIND
Please ensure that you are confident with the items you are purchasing before you go ahead with your order, as we don’t offer refunds or exchanges for change of mind purchases. Studio Skin consultations are always highly recommended as you will receive a prescription list of skincare product recommendations tailored to your specific skin.
FAULTY PRODUCTS
Rest assured that all of the products we stock are tested out thoroughly, used and loved by us at Studio Skin. It is rare to come across faulty products, however, this can unfortunately happen from time to time. If ever this is the case, we want to assist you in making this right! We will simply require a few photos or a video clearly displaying how the product received is defective and if we also agree that the product is defective, we will arrange a courier collection from your order address. From there we can send you a new replacement or exchange product with no extra shipping costs at your expense. These exchanges can be made within a 30-day period of receiving your order only.
PRODUCT REACTION
Rest assured that all of the products we stock are tested thoroughly, used and loved by us at Studio Skin. We do encourage that consultations are had with our skin professionals, to minimise the risk of choosing an unsuitable product for your skin. If ever a product reaction occurs, we want to assist you in making this right! We will simply require a few photos or a video clearly displaying the product reaction encountered and if we agree that a reaction has occurred, we will arrange a courier collection for the affected product from your order address. From there, we can send you a replacement product based on our skin professionals substitute recommendation, with no extra shipping costs at your expense. These exchanges can be made within a 30-day period of receiving your order only.
DEPOSITS
BOOKING DEPOSITS
All deposit payments are non-refundable and will be kept on your account as credit. This is transferable and can be used toward future appointments or product purchases.
PROGRAM DOWN PAYMENTS
Treatment program deposits are non-refundable, however, may be transferred to store credit if you have a change of mind on the treatment you booked - provided you give more than 48 hours notice before your allocated appointment time.
CANCELLATION/NO-SHOW/RESCHEDULE
We understand that certain circumstances are unavoidable and cancellation of your appointment may be necessary. We kindly request 24 hours notice to reschedule or cancel your appointment. This courtesy enables us to schedule another client in this time. If 24 hours notice isn’t provided and/or you fail to show up to your appointment, your deposit will be lost.
As cancellations, last-minute changes to appointments and ‘no shows’ have a significant impact on our small business, we need to enforce our cancellation policy and trust you understand our need to do so.
LATE ARRIVALS
As a courtesy to other clients and your therapist - If you arrive more than 10 minutes late to an appointment, your treatment time may need to be shortened accordingly.
PRIVACY POLICY
STUDIO SKIN will not sell or disclose the client’s personal information or details to any third party without the client's consent, unless for the purpose of purchase/deposit/delivery or if necessary required by laws, investigations or legal proceedings.
SAFETY & HYGIENE
At STUDIO SKIN, we are committed to ensuring your personal safety whilst creating an enjoyable environment. We strive to ensure that all treatments are carried out in compliance with the NZ beauty association. All treatments will be performed by highly qualified staff, using sterile tools and using hospital-grade disinfectants. We kindly ask that if you have anyone accompanying you to your appointment, they wait in the waiting area for safety and hygiene reasons.
Treatment Price list
DMK Therapies
Completely change the health and function of your skin with the infamous DMK Paramedical therapies. DMK Enzymes encourage optimal skin function by working beyond the surface of the skin. They are designed to deeply exfoliate the skin and restore oxygen, hydration and vital cellular nutrition to provide noticeable improvements and a rejuvenated complexion.
Enzyme Therapy Level 1 | 80 mins - $220
Enzyme Therapy Level 2 | 100 mins - $240
Muscle Banding/Green Enzyme Therapy | 85 mins - $250
Cryo Pro/Alkaline + Enzyme Therapy | 100 mins - $280
Full Face Dermapen + Enzyme Therapy | 100 mins - $420
Alkaline Hair removal 1/2 Face | 35 mins - $105
Alkaline Hair removal Full Face | 40 mins - $140
BioRePeel
BioRePeelCl₃ is a complete solution for anti-ageing, acne and sun-damaged skin. Containing 35% TCA, 5 other acids, antioxidants and amino acids, it has a unique formulation that bypasses the epidermal layer to revitalise and rejuvenate the skin from within. It has minimal downtime and delivers instant results.
Single treatment - 45 mins | $210
Course of 4 treatments | $630
SkinPen Microneedling
SkinPen is a state-of-the-art microneedling device for treating fine lines, wrinkles, pigmentation and acne scars on the face, neck and decolletage. This treatment can be tailored to individual skin concerns and is suitable for almost every skin type.
Single treatment - 45 mins | $350
Course of 4 treatments | $1200
Dermapen Microneedling
Dermapen is a safe and effective treatment that works with the body's natural repair process to stimulate collagen production, improving the appearance of fine lines, wrinkles, scars, acne, stretch marks, pigmentation and overall skin rejuvenation. This treatment includes a cooling copper peptide sheet mask.
Full Face with DMK Enzyme | 100 mins - $420
Full Face with BioRePeel | 60 mins - $500
Studio Skin Facial
Our highest-performing treatment. Combining all of our most-loved treatments and products into one top tier facial. This treatment offers superior results for those looking to revise skin concerns or maintain a youthful complexion. The Studio Skin Facial features a high frequency deep cleanse, Dermapen Microneedling, DMK Enzyme Therapy, followed by Healite LED, peptide sheet mask and massage.
120 mins | $460
Cosmelan Peel
The world-renowned Cosmelan treatment drastically softens the appearance of pigmentation and rejuvenates the skin. This peel is suitable for all skin tones struggling with pigmentation caused by sun damage, melasma or post-acne scarring. Pricing includes the Cosmelan peel, aftercare kit and follow up appointment with LED therapy.
$1850
Bespoke Peels
Cosmedical peels, tailored to your skin type and concern. This express treatment includes a deep cleanse, prep solution, customised peel application/s and soothing aftercare infusions.
Bespoke Peels | 30 mins - $130-$180
Nanofusion Pro Facial
Deeply infuse organic actives into the voids of your skin. This treatment targets specific concerns and reveals a brighter and rejuvenated complexion. The Nanofusion Facial includes a deep cleanse, customised serum infusions, followed by a peptide sheet mask and massage.
45 mins | $250
Ultra Glow Facial
A Collagen-boosting, hydrating and exfoliating treatment combined into one facial. This result-driven, yet relaxing treatment combines several modalities to leave the skin smooth and glowing. The Ultra Glow Facial includes Dermaplaning, a customised peel, peptide sheet mask, followed by Healite LED, massage and hydrating infusions.
70 mins | $240
Dermaplaning Facial
Gently exfoliate the skin and remove fine hair. This safe and effective treatment allows for better product penetration and leaves the skin smooth and brighter. This facial includes a deep cleanse, AHA mask exfoliation, dermaplaning, and hydrating infusions.
45 mins | $130
Skin Treatment add-ons
Healite LED Therapy | $60
Dermaplaning | $60
Hydrating peptide sheet mask | $30
Extractions | $20
Brow Shape | $35
Brow Tint | $25
Lash Tint | $35
Brow Shape + Tint | $50
Brow Shape + Lash & Brow Tint | $70
Upper lip or Chin wax | $25
